CareHere Privacy & Terms

Patient Privacy Consent

I give my consent …
To collect and store my personal contact and health data in a confidential and secure fashion.
For a physician, case manager, health and wellness analysts, or other medical professional to access and review my health data, in compliance with all federal HIPPA regulations, and contact me with any concerns.

I understand that …
CareHere uses encryption to secure my personal health data.
CareHere protects my privacy and information in compliance with applicable state and federal regulations including the Health Insurance Portability Accountability Act. (HIPAA)

None of my health reports available online or in paper form should be viewed or construed as a medical diagnosis.
If I have concerns or questions, I will consult the CareHere health team or another Physician.

HIPAA Privacy Policy – Privacy Terms

This privacy statement is to inform you of CareHere’s firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website and terms of its use.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information. We may use cookies to deliver content specific to your interests. Our website uses SSL encryption to protect data exchange between your browser and our servers.

Our site’s registration form requires users to give us contact information (like their name and email address) and demographic information (like their zip code). We use customer contact information from the registration form to send the user information about our organization. The browser’s contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings.

This site contains links to other sites. We are not responsible for the privacy practices or the content of such websites.

Under no circumstances will we ever sell any information gained through this website.

If you have any questions about this Privacy Policy or privacy concerns, you may contact CareHere at 615-767-5531 or at risk@carehere.com. In any correspondence, please include the website or reason that led you to contact us.

CareHere Website

CareHere, LLC (“CareHere”) builds software and tools with the patient in mind. Whether you engage with one of our sites carehere.com, carehere.io, or myhealthguide.com (“our website”) or through your mobile device, desktop computer, or your web browser, we may collect your personal information for a number of purposes as described in this policy.

This Privacy Policy is designed to inform you about how CareHere collects and uses information you

provide when you visit Our Website. CareHere may update this Privacy Policy, or other privacy notices established for other CareHere websites, at any time we deem appropriate, and future updates to the Privacy Policy will be in effect immediately after being posted on this page. It is important that you check back from time to time and make sure that you have reviewed the most current version of this Privacy Policy.

Information That You Give Us
You may contact us through the methods listed on our website, and we may keep a record of the communication to help answer or resolve the matter you contacted us about. You can decide how much information you want to share with us in those cases.

Our Website and Servers, Your Use of Browsers
When you communicate with us or access our website and servers through a browser, application, or your employer, our servers automatically collect and record information. No third party, such as Google, will not have access to your protected health information. In most cases, this information is generated by various tracking technologies, such as “cookies,” “flash LSOs,” “web beacons” or “clear GIFs.” You can read more about how we use cookies below.

Your browser or device may tell us:

  • Your browser type;
  • Location;
  • Language preference;
  • The Internet Protocol (IP) address (which may tell us generally where you are located); and
  • The type of device or system you used.

Your browser may also tell us information such as:

  • The time and date of your request;
  • The page that led you to Our Website; and
  • The search terms you typed into a search engine that led you to our website, if applicable.

Cookies
Like many websites, we use Google Analytics to collect information about access to and use of our website. Google Analytics plants a permanent cookie in your browser that logs data in order to analyze and improve the usage of our website.

Our collection of this data may include:

  • Your IP address;
  • The pages of our site that you visit;
  • The time and date of your visit;
  • The time you spend on certain pages on our site; and
  • Various other statistics.

While you may adjust cookie usage in your browser settings, you consent to such use of your data by visiting our site. Google’s ability to share and use your information collected via Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. No third party, such as Google, will not have access to your protected health information.

How We Protect Your Information
We use a combination of process, technology and physical security controls to help protect yourinformation from unauthorized access, use, or disclosure, but remember that no method of transmission over the Internet, or method of storage, is 100% secure.  When we collect your information through our website, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top or bottom of your web browser or looking for “https” at the beginning of the URL address of the web page. We have internal policies and processes directed towards limiting access to your information to those employees, contractors, and agents of CareHere who need to know such data to perform their jobs and develop or improve our websites, products and services.

Password
You are responsible for safeguarding your unique password. All data modifications to your records with respect to your password will be your responsibility and presumed to have been executed with your consent.

Links to Other Sites
Our website contains links to other sites. Please be aware that CareHere is not responsible for the content or privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy statements of any other site that collects your information.

LabInsight® / Annual Health Assessment(AHA) Booklet/ Health Risk Assessment(HRA) Booklet

The interpretations provided by LabInsight, displayed in the AHA or HRA report, shown on the CareHere Patient Portal and on the CareHere App in the labs and vitals sections, are for informational purposes only. As a LabInsight participant, you assume full responsibility and risk for the appropriate application and use of this health information. No information provided by the LabInsight service is intended to diagnose, treat, or follow-up on any medical disease or condition, nor is it intended to replace an actual “hands-on” consultation with your existing qualified healthcare provider.

REMEMBER, THE LabInsight SERVICE IS NOT A SUBSTITUTE FOR A CONSULTATION WITH YOUR PHYSICIAN

The information provided through the LabInsight application is the property of LabInsight and is protected by applicable copyright and patent laws. You may display, reformat, and print any information for your own personal, non-Commercial purposes.

Due to the unpredictable hazards of electronic transmission and distribution, there may be inaccuracies, omissions, and typographical errors in the provided information which are unknown to LabInsight.  Despite daily error review, LabInsight cannot warrant the completeness or accuracy of any of the information. We are committed to providing accurate information; however, at times, as with all medical information, the information may incorporate expert opinions and experienced medical judgments which LabInsight has not developed and for which LabInsight cannot be responsible.

Neither LabInsight nor any of its parents, subsidiaries, affiliates, agents, licensees, or their respective officers, directors, employees, agents, contractors and assigns shall be liable to you or anyone else for any loss or injury caused in part or whole by situations beyond its control in procuring, compiling, interpreting, providing, and storing of your medical information or resulting from  your reliance or the reliance of your healthcare provider by your or its reliance upon the information provided by the LabInsight service.

Copyrights Information

All content included in this website, including but not limited to trademarked items, text, graphics or code is copyrighted as a collective work under the United States and other trademark and copyright laws, and is the property of CareHere, LLC. The collective work includes works that are licensed to CareHere, LLC.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the website solely for your own non-commercial use. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this website is strictly prohibited, unless authorized by CareHere, LLC in writing. You further agree not to change or delete any proprietary notice from materials downloaded or printed from the website.

Trademarks/Service Marks Informations

CAREHERE® and LABINSIGHT® are Registered Service Marks of CareHere, LLC. MYHEALTHGUIDE® is a Registered Service Mark of MyHealthGuide, LLC. They may not be used without prior written permission of their respective owner.

COMMENTS OR QUESTIONS

Please contact us at:
CareHere, LLC
5141 Virginia Way – Suite 350
Brentwood, TN 37027
info@carehere.com

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